Privacy Policy

Introduction

At OroraSoft, we specialize in creating innovative software solutions for businesses across various industries. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information we receive from users of our website (www.ororasoft.com) and the services we provide.

We take your privacy seriously and are committed to protecting your personal information. By accessing our website or using our services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, company name, job title, and mailing address.
• Account Information: Username, password, account preferences, and profile information when you register for an account.
• Payment Information: Credit card details, billing address, and other financial information necessary to process payments.
• Communication Data: Information you provide when contacting us, including through our contact forms, email correspondence, or customer support interactions.
• Project Information: Details about your business, project requirements, and other information you share during consultations or project development.

Automatically Collected Information

When you visit our website or use our services, we automatically collect certain information, including:

• Usage Data: Information about how you interact with our website, such as pages visited, time spent on pages, links clicked, and features used.
• Device Information: Device type, operating system, browser type and version, screen resolution, and other technical information about the device you use to access our services.
• Location Data: General location information derived from your IP address.
• Log Data: Server logs, including IP addresses, access times, and error reports.

How We Use Your Information

We use the information we collect for various business and operational purposes, including:

• Providing Services: To deliver the services you request, manage your account, process payments, and fulfill our contractual obligations.
• Communication: To respond to your inquiries, provide customer support, send administrative information, and keep you informed about our services, updates, and events.
• Personalization: To personalize your experience, recommend relevant services, and provide tailored content based on your preferences and interactions.
• Improvement: To analyze usage patterns, conduct research, and gather feedback to improve our website, services, and user experience.
• Marketing: To market our services to you, including sending promotional communications, newsletters, and information about special offers or events (you can opt out of marketing communications at any time).
• Security: To detect, prevent, and address technical issues, fraud, or other illegal activities, and to ensure the security of our website and services.
• Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

Information Sharing and Disclosure

We may share your information with the following categories of recipients:

• Service Providers: Third-party vendors, consultants, and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing assistance.
• Business Partners: Strategic partners with whom we collaborate to offer certain products, services, or promotions.
• Professional Advisors: Accountants, attorneys, consultants, and other professional advisors in connection with the services they provide to us.
• Legal Compliance: Law enforcement, regulatory authorities, courts, or other government entities when required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a corporate transaction, such as a merger, acquisition, reorganization, or sale of assets, where your information may be transferred as a business asset.

We do not sell your personal information to third parties. We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for various purposes, including data analytics and marketing.

Data Security

We implement appropriate technical and organizational measures to protect the security, confidentiality, and integrity of your personal information. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms
• Secure development practices and code reviews
• Regular backups and disaster recovery planning
• Employee training on data protection and security best practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of any passwords or account credentials.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

• Access: The right to request access to the personal information we hold about you.
• Correction: The right to request that we correct inaccurate or incomplete personal information.
• Deletion: The right to request that we delete your personal information in certain circumstances.
• Restriction: The right to request that we restrict the processing of your personal information in certain circumstances.
• Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format.
• Objection: The right to object to the processing of your personal information in certain circumstances.
• Withdrawal of Consent: The right to withdraw your consent at any time where we rely on consent to process your personal information.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframe required by applicable law.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities on our website. Cookies are small text files that are stored on your device when you visit a website.

We use the following types of cookies:

• Essential Cookies: Necessary for the website to function properly and cannot be switched off in our systems.
• Performance Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
• Functional Cookies: Enable the website to provide enhanced functionality and personalization.
• Targeting Cookies: May be set through our website by our advertising partners to build a profile of your interests and show you relevant advertisements on other websites.

You can control and manage cookies in various ways. Most web browsers allow you to manage your cookie preferences. You can:

• Delete cookies from your device
• Block cookies by activating the setting on your browser that allows you to refuse all or some cookies
• Set your browser to notify you when you receive a cookie

Please note that if you choose to block or delete cookies, you may not be able to access certain areas or features of our website, and some services may not function properly.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.

If you believe we might have any information from or about a child under 16, please contact us using the information provided in the "Contact Us" section below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by posting the updated Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.